With over a decade of experience in logistics, we have come to understand the fastest, best way to get your package delivered to you. All small packages ship via Priority Post as we have discovered this to be the fastest way to have packages shipped to most destinations within in the United States. We know that you CAN'T WAIT to get your Shea Terra Organics' goodies!
Shipping with UPS to some locations can take five business days, and they will not deliver on Saturday without a huge fee. Priority Post will get your shea butter hair and skincare package to you within 1-3 days, depending where you are, and they will deliver on Saturdays.
Larger packages are the specialty of UPS, and thus we hand those over to our friendly UPS driver John. Wow, he is the best (don't retire John). You should see the way he delicately packs your east African shea butter skincare package into his truck. He is amazing at what he does and works better than many other drivers we have seen over the years. He also farms in the next state over so there is always lively conversation at pick up time.
Occasionally, our website will not process the $6.95 shipping fee when discounts drop the orders under $99. This is a glitch being worked on by our host and not an error of Shea Terra Organics. Such orders will be charged the advertised $6.95 shipping fee. To be sure that you get FREE shipping, your order total AFTER discount must come to $99 or more, so add another bar of African black soap to your order! FREE shipping applies to the 48 continental states within the US only. Please contact [email protected] if you believe you were charged shipping in error.
International packages are handled through one of our brokers who find us and you the most affordable service we can get. It is amazing what discounts they get.
Your package will ship from:
Shea Terra Organics
101-E Executive Dr.
Sterling, VA 20166
For status on your order email [email protected]
Orders canceled after they have entered the processing stage will incur a 15% restocking fee. Orders that are rejected or sent back to us for reasons other than exchange will be serviced a 15% restocking fee. This does not apply to any errors on the behalf of Shea Terra Organics which will be courteously corrected.